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Billing wizard

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3 replies to this topic

#1 Claudine Van Cauwenberghe

Claudine Van Cauwenberghe

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Posted 20 September 2011 - 13:32


While running the billing wizard to invoice a service with efforts registrated wiht warranty and already a delivery added,
following error occurs : Unable to save document -5002.

Seems that the delivery lines where changed, the bookdate of the delivery is a few months ago.
Linenumbers from the delivery note seems not to match the linenumbers of the invoice.

Any ideas how we solve this ?


#2 Paolo Manfrin

Paolo Manfrin

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Posted 7 October 2011 - 12:21

Hi Claudine,
did you check the coresuite debuglog in the temp folder?
Can you post it here?
thank you,

#3 Adrian Meier

Adrian Meier

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Posted 7 October 2011 - 13:04

Hi Claudine

Please check as well the message after "Unable to save document -5002".

There should be more.

HTH, Adrian
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#4 xalexale


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Posted 20 April 2012 - 12:02

Matchless topic, it pleasant to me)).))

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